30-Day Money-Back Guarantee:

We believe in the effectiveness and quality of our skincare products at Tasi Skin Cosmetics LTD, available at Tasiskin.com. Your satisfaction is our top priority, and to ensure your confidence in our facial serums and cleansers, we offer a comprehensive 30-day money-back guarantee.

Terms and Conditions:

Eligibility:

This guarantee is applicable exclusively to products purchased directly from Tasiskin.com. Purchases from authorized retailers must adhere to their respective return policies.
Initiating a Refund:

Customers seeking a refund must contact our customer support team at Support@tasiskin.com within 30 days of the purchase date. Please provide detailed information about your dissatisfaction and attach clear photographic evidence for our assessment.
Product Return:

To be eligible for a refund, customers must have used the product at least once. Return shipping costs are the responsibility of the customer.

To qualify for our 30-day money-back guarantee on your skincare product purchase, customers must adhere to the following eligibility terms. Customers must submit clear and unaltered photographs to Support@tasiskin.com showcasing the issue claimed to be eligible for a refund. This includes images of any adverse skin reactions or product defects.

Initiate with a Photo: At the commencement of product usage, customers are required to take a clear and timestamped photo of their skin to establish a visual baseline.

Regular Photo Updates: Throughout the 30-day period, customers are encouraged to document their skincare journey by capturing additional photos at regular intervals.

Evidence of No Improvement: To be eligible for a money-back claim, customers must provide a side-by-side visual comparison of the initial photo and the latest photo at the point they believe there has been no visible improvement in their skin, either visually or physically.

Submission Timeline: All refund requests must be submitted within 30 days from the date of the initial product purchase.

Clear and Unaltered Images: Photos submitted for the money-back claim must be clear, unaltered, and accurately represent the skin condition. Any digitally altered or misleading images may result in disqualification.

Consultation with Customer Support: Our customer support team may engage in a consultation with the customer, offering personalised skincare advice or additional information to address concerns before approving a refund (subject to approval).
Single-Use and Sample Products:

Refunds are not applicable to single-use or sample-sized products. Only full-sized, standard products that have been used at least once are eligible.
One Refund per Customer:

Each customer is entitled to one refund under this guarantee. Subsequent requests will not be honoured.
Refund Processing Time:

Refunds will be processed within 14 business days after the returned product is received, inspected, and deemed eligible for a refund.
Fraud Prevention:

Tasi Cosmetics Limited reserves the right to deny any refund request if fraudulent activity is suspected.
We hope this guarantee assures you of our commitment to your satisfaction and confidence in our products. If you have any questions or concerns, please reach out to our customer support team at Support@tasiskin.com. Thank you for choosing Tasi Cosmetics LTD for your skincare needs.